Dear Mr Palmer,
I would like to take this opportunity to thank you and your team for taking on my claim. A previous law firm turned it down stating there was no possibility it would be successful.
Thank you for having confidence in the evidences I supplied and perusing the defendants. I am happy that I can finally put this episode behind me.
I would also like to thank both yourself and Louise for arranging for my settlement to be paid into my account promptly even though you were going to be out of the office.
I have posted the documents sent to me which you should receive in the next few days. Once again, thank you.