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£20,000 for Frozen Shoulder victim after fall

Croftons Solicitors have secured £20,000 compensation for a woman who suffered long-term damage to her shoulder after a fall in the supermarket petrol station where she worked.

The victim was walking across the forecourt when she tripped over a bolt that was protruding from the floor. She suffered injuries to her arm and elbow, and was also diagnosed with Frozen Shoulder.

This is a serious condition that can take several years to fully heal. Sufferers experience pain and stiffness in their shoulder that can restrict movement and prevent them carrying out day-to-day activities.

Our client required physiotherapy and needed support to complete domestic tasks. She did not make a recovery after the first medical report, and the compensation settlement we were able to negotiate provides for any future treatment required on her shoulder, such as surgery.

We were able to show that the defendant was in breach of the Occupiers’ Liability Act 1957 and the Workplace (Health and Safety Welfare) Regulations 1992. This places the responsibility on business premises to ensure a reasonable duty of care for visitors, and in this case the defendant failed to do so.

It transpired that the bolts in the floor had previously held a sign in place, but the defendants had neglected to ensure these were properly removed along with the sign. In response to our client’s accident, we ensured these were taken away by the defendant to prevent a repeat incident.

Dealing with slips, trips and falls

Whether you are an employee or a member of the public, every business has a responsibility to ensure their property is safe. This includes removing hazards that could cause you to trip over (such as the bolts in this case), or ensuring there is sufficient signage in place to warn people, for example if there is a wet floor.

In cases where this does not happen and an injury occurs, the personal injury team at Croftons Solicitors have all the experience needed to help you make a claim. We aim to ensure you receive the financial support and medical care you need, and our team will provide an approachable, friendly service that aims to make the process as stress-free as possible.

If you would like to find out more, give us a call today on 0800 2800 094 and we will advise you on what to do next.

Croftons Injury Claims and Croftons are trading names of Croftons Solicitors LLP, a limited liability partnership registered in England and Wales with number OC343375.
The term ‘partner’, if used, denotes a member of Croftons Solicitors LLP or a senior solicitor of Croftons Solicitors LLP with equivalent standing and qualifications. A full list of members is open to inspection at the office. Croftons is authorised and regulated by The Solicitors Regulation Authority (SRA) number 508041.
VAT Registration number 145 2172 89. Croftons has its principal place of business at The Lexicon, Mount Street, Manchester, M2 5FA.
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